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WHAT YOU’LL DO
The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with the end goals of delivering a world-class Customer Service experience.
The Site Technician is responsible for the everyday support for programs and events hosted at the center. Technicians ensure event spaces are set up, maintained, and shut down based on the operating schedule. They maintain a professional environment for clients and staff during events and off hours. The Technicians will work closely with stakeholders and the operations manager to ensure proper coverage and scheduling of events and programs.
The Job
The Inside Sales Executive positions are strategic, exciting new roles for AVI-SPL. These roles are in our Outbound Inside Sales team, where you will be learning the basics of all the sales processes related to transactional quotes and orders, setting up new customers and making sure they have a smooth onboarding process, giving them a great experience.
Working in a fun fast paced growing sales environment, you will develop your sales skills and start your...
The AVI-SPL Technical Support Engineer (TSE) will be the secondary contact point for AVI-SPL customers contacting our Global Help Desk. The TSE will work with the Global Help Desk to provide service support for clients, with the end goal of restoring functionality to client assets while delivering a worldclass customer service experience. This position requires excellent customer service, organizational, time management, problem solving and interpersonal skills.
Perform systems drawing documentation by the use of CAD software for fabrication and installation of Audio Visual Systems
This role is responsible for the final testing and commissioning of complexed Audio-Visual systems during and post build. This position will also provide technical/management leadership on major tasks or technology assignments as well as establish goals and plans that meet project objectives. You’ll work closely with the Project Manager to provide documented test result from system testing and commissioning.